Return Policy

At KingDutchWaves, hygiene and quality are our top priorities. Because our bonnets and durags come into direct contact with the hair and scalp, strict hygiene rules apply to these

 

products.

No returns or exchanges

Our bonnets and durags are considered hygiene products. To ensure the safety and hygiene of all our customers, these items cannot be exchanged or returned.

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This always applies, even when:

• the product has not been opened,
• the product has not been worn,
• the packaging is still intact.

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Please check your order carefully

We advise you to carefully review your order before placing it. If you are unsure about a product, the type of bonnet, or have any questions, feel free to contact us beforehand — we are happy to help you make the right choice.

Damaged or incorrect items

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If your order:

• arrives damaged, or
• has been delivered incorrectly

please contact us within 24 hours of receiving your order via the contact page, including clear photos of the issue. Together we will look for a suitable solution.

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Legal information

By law, exceptions to the right of withdrawal are allowed for hygiene products, provided this is clearly communicated in advance.

By placing an order at KingKingDutchWaves, you agree to this return policy.

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Questions?

If you have any questions about this return policy, please feel free to contact us via the contact page.